Welcome to the 2009 Chase Paymentech Pulse Index
What will this year's online holiday shopping bring? Follow the Cyber Holiday Pulse Index and find out.

Pulse Index Results Past Seven Days
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The Pulse Index is an annual tracking of online shopping activity during the holiday season. From November through January, Chase Paymentech monitors the daily settlement activity of 50 of the largest 250 Internet retailers, as defined by the Internet Retailer Top 500. The data includes the average ticket, total number of payment transactions and total dollar value processed. The data is taken from transactions crossing Chase Paymentech's processing platforms.

Final Results for Cyber Holiday Pulse Index
The holiday season is behind us, and the Pulse Index results are in. For 2009, online shopping transactions soared 30 percent over 2008, while total sales volume increased 17.3 percent. The difference in these two numbers can be attributed to the decline in average ticket value, which dropped 9.8 percent.

The results represent a significant rebound from 2008, when sales volume for the holiday season was up a modest 4.5 percent versus 2007. And while the return to double-digit growth was a change, 2009 proved to be the second straight year of declining average tickets, following a 10 percent dip in 2008.

Online shopping started out the season strong, and finished even stronger.

Even before Thanksgiving, there were signs of strength in ecommerce. November transactions were up 26.5 percent, and sales were up 11.1 percent. Beginning on Black Friday, those growth rates surged and remained strong through the next weeks. The season was given another push upward in the final days before Christmas, with 2009 having one more shopping day than 2008. Growth rates remained high even after the holidaysrcent.

Cyber Monday, which this year fell on Nov 30, was likely the biggest single day of the year. The strongest week for transactions and sales was the week ending Dec 19th.

Mike Duffy, President of Chase Paymentech, said, "We were very pleased with the performance of the e-commerce sector this year. Online shopping is clearly growing in importance as a retail channel, and this year's Pulse Index was a great way to keep an eye on this expanding piece of the retail landscape."

Comments, questions or suggestions about the Pulse Index can be sent using the feedback form.


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Pulse Index Results from November 5 through Today

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NOTE: The Chase Paymentech Pulse Index is for general information purposes only. The Index (including all data, charts and descriptions) are intended solely to provide a snapshot of the average (i) total dollar sales, (ii) ticket amount; and (iii) total transaction count performance of 50 leading online retailers for the major retail shopping period by the use of year-on-year and day-on-day comparisons. Data from the 2008 Pulse Index has been recalculated to create a more accurate year-on-year comparison. The Pulse Index is not intended to evaluate any one particular online retailer and does not claim to represent the entire online retail industry as a whole. The Pulse Index is intended to provide a consistent set of merchant indicators year-on-year, and does not include incremental web sites or new acquisitions experienced by these retailers. The data represents online purchases for which consumers used credit cards, debit cards, gift card redemptions, and alternative methods of payment.

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